Support

We're here to help you win the job, wherever you work. Find your topic below, or write to us.

Contact

If your question is about a quote, include the quote number or link.

Scanning a room

Start in a corner, hold the phone at chest height and walk the room slowly, pointing at every corner and doorway. Room scanning needs an iPhone with LiDAR: iPhone Pro models from iPhone 12 Pro onward. On other iPhones, draw the room by hand. Tips in Measuring rooms with iPhone LiDAR.

Pricing a floor

Parquo works out boxes, waste for the pattern you choose (straight, diagonal or herringbone), underlayment, transitions, baseboard and tax. The arithmetic behind it, in imperial and metric, is in How many boxes of flooring do you need? Before you send a quote, check that the units, currency and tax rate are right for your customer.

Sending a quote

Open a job, tap Review Quote, then Send Quote. Send it by text or email: your customer gets a branded PDF and a link that opens in any browser, where they can read, sign and pay. You'll see when they open it.

Signatures

Your customer can sign on your phone, or on their own phone from the link. Signed quotes lock so both sides keep the same terms; start a new job for changes. Whether an electronic signature is enough for a contract depends on local law.

Getting paid

Go to Settings → Get paid to add your bank account or debit card through Stripe. Card deposits then go through Stripe to your bank. Stripe's fees apply and vary by country; Parquo currently takes no fee of its own.

Card deposits are only available where Stripe supports payouts to your country through Parquo. If Get paid isn't available to you, add your own payment link in Settings, and your customer sees it on the online quote. Cash App, Venmo and Zelle only work in some countries. Payments made outside Parquo don't update the quote, so tap Mark deposit paid when the money comes in. More in Taking deposits on flooring jobs.

Languages

The Parquo app is available in English, Spanish (Español), Brazilian Portuguese (Português), Polish (Polski), Russian (Русский) and Turkish (Türkçe). It follows your iPhone's language. To use a different language for Parquo only, open your iPhone's Settings, find Parquo and choose Language. The online page your customer opens to sign and pay is currently in English. This website's guides and legal pages are in English.

Subscription

Your first two quotes are free. The App Store shows the Parquo Pro price in your local currency. Manage or cancel Parquo Pro in your iPhone's Settings → your name → Subscriptions. To restore a purchase on a new phone, open the Parquo Pro screen and tap Restore Purchases. Refunds go through Apple. Prices and terms are on the subscription page.

Deleting your data

Delete jobs in the app by swiping left. To remove quotes from our servers, close your payout account, or ask for a copy of your data, email us. See Your data and the Privacy Policy.

Guides

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