Your data

Parquo has no accounts. Your jobs live on your iPhone, and the only copies on our servers are quotes you've sent. Here's how to remove each kind of data, or get a copy, wherever you live.

Jobs on your iPhone

Delete a job in the app by swiping left on it. Deleting the Parquo app removes everything Parquo stored on that iPhone. Copies in iPhone backups, such as iCloud Backup, stay until those backups are replaced or deleted.

Sent quotes on our servers

When you send a quote, a copy is stored on our servers (Supabase) so your customer's link works. We remove it automatically, with its files, three years after anything last happened to it. To have sent quotes removed, email support@getparquo.com with the quote links, or the quote numbers and your company name, so we can find them. We'll delete them within 30 days, or sooner where local law requires, except where the law requires us to keep a record. Once a quote is removed, its link stops working.

Your payout account

Card deposits are paid through the Stripe Connect payout account you set up inside Parquo. To close it, email support@getparquo.com. Make sure any pending payouts have reached your bank first.

What Stripe keeps

Stripe is a regulated payment provider. Closing your payout account stops new payments, but Stripe keeps records of past payments, and the identity and bank details you gave it, as the law requires in the countries where it operates. That information is covered by Stripe's privacy policy; to ask about it, contact Stripe directly.

Your subscription

Parquo Pro is billed by Apple, and deleting the app doesn't cancel it. Cancel in your iPhone's Settings → your name → Subscriptions. Apple keeps its own purchase records. See Subscription.

If you received a quote

If a flooring installer sent you a quote through Parquo and you want it removed from our servers, or want a copy of what we hold about you, email us with the quote link. The installer decided what to put in the quote, so you can also ask them directly. A signed quote is also the installer's business record, so we may need to involve them before deleting it.

Copies, corrections and other rights

You can also ask us for a copy of your information, or to correct it. Depending on where you live, you may have more rights, such as to restrict or object to how we use your information, or to receive it in a portable format. The Privacy Policy explains these rights for the EEA and UK, Brazil, Türkiye, Canada, Australia, the US and elsewhere, and how to complain to a data protection authority.

Because there are no accounts, we check that a request is yours by matching details only the sender or recipient of the quote would have, such as the quote link. If someone makes a request for you, we may ask for proof that you've authorized them.

Contact

support@getparquo.com. We'll respond within one month, or sooner where local law requires. More about how we handle data is in the Privacy Policy.